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ERICSSON
Jun 16, 2021
Full Time
At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to inspire change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world. Are you in?   Our Exciting Opportunity !   We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks. The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities. As there are no distinct borders between the areas, you will need to be flexible and master more than one area. You are expected to travel internationally and work in different cultural environments. The technical development is rapid and you are responsible for continuously keeping your competence and skills up to date. Working as a support engineer will require a broad knowledge within telecom and Datacom, covering both hardware, software and network knowledge. You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as customers and suppliers to Ericsson. The role more than often requires you to take on big responsibility and it is important that you can work independently.     You will:   Customer Issue handling via on call/emergency roster Handling of dedicated support Software Update Management (SUM) handling Remote Service Gateway (RSG) mentoring Work with Customer operations team to resolve node and network level issues Lead critical and emergency situations for fault isolation and timely resolution, on call 24/7 Support engagement Drive Technical meetings and RCA reporting Support during new solution deployments. Knowledge transfer with operations team for network stability and daily tasks. Stay abreast of on new technology/technical areas and share information about solution to enable customer competence build     To be successful in the role you are :   Education: Bachelor's or master’s degree in related technical discipline Minimum years of experience: 5+ years Domain experience:  Ericsson UDM and MSS primarily, IMS handing and knowledge will be added benefit for the candidate Experience from technical job roles is expected in Solution Integration and Customer Support including, Candidate will be assessed according to the following tracks : Hands on experience of Ericsson UDM (HLR-FE, HSS-FE, EIR-FE and CUDB) and MSS Domain nodes (AXE MSC-SBC, CPP M-MGW, APG43 Linux, Blade Cluster and BSP Platform) Good understanding of LDAP, Diameter, Mobile Signaling covering C7, HSL, SIP, BICC, SCCP, H.248 etc Traffic flows covering CS Fallback and IMS/VoLTE Data Transcript handling for Number analysis, Global Title, Routing Case and Parameter handling Familiar with AXE Test System Trace handling, MOSTI Trace, Capturing Unit and Wireshark Trace analysis Able to troubleshoot for MSC application and Hardware (APZ, APG and BSP issues) APG43 Linux troubleshooting and disaster recovery procedure AXE Correction Package loading, APG43 update handling Familiar and hands on experience of IMS Domain Nodes vMTAS, vCSCF, vSBC (BGF functions), CPP MRS and vEME node will be added benefit for this position. Cloud and Virtualization knowledge will be beneficial     What happens next once you apply?   Read about the next steps  here . For your preparation and reference, here is our overall  Brand  video and some insights about our  innovations in 5G Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact-based decisions are important, and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.   Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics. Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development. Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.   Primary country and city: Ghana (GH) || || Accra || [[mfield2]] Req ID: 540600
ERICSSON
Jun 16, 2021
Full Time
As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in? Come, and be where it begins Our Exciting Opportunity: The role is to build business value by defining balanced / viable ICT/ Analytical solutions using Tableau /BO that addresses current and future business challenges. You will do this by identifying ways to work more optimally and efficiently utilizing the strength of the organization! We believe in trust – we trust each other to do the right things! We believe in taking decisions as close to the product and technical expertise as possible. We believe in creativity – trying new things and learning from our mistakes .  We believe in sharing our insights and helping one another to build an even better user plane. We truly believe in happiness , we enjoy and feel passionate about what we do and value each other’s technical competence deeply. You will: Perform testing, ensure testing standards are followed. The employee will have an end to end responsibility of the analytical solution towards the user community. Participate in design reviews of prototypes, and applications ready for production. Develop a solution/framework for provisioning data for consumption by business users who build Tableau reports. Maintain existing and developed Tableau code and optimize/streamline informational lining and feeds. Design, develop and integrate functional executive dashboard systems using Tableau Desktop and Server to enable easy interpretation of portfolio status, workflow, and actions. Guide developing Tableau code that provides predictive results from analytical trending and modeling. Maintain delivery models, frameworks, job roles, assessments, and strategies. To be successful in the role you must have: Experience in dashboard crafting with emphasis in dashboard design and publishing. Experience using Tableau’s JavaScript API. Planning, design, implementation and support of BO & Tableau based solutions. Development and monitoring of BO & Tableau solutions. Take part in decisions on topics like security, performance, installation, storage optimization, roadmap, etc. for BO & Tableau. Strong SQL skills using SAP HANA, SAP BW, MS SQL server databases. Solid grasp of standard methodologies for dashboards and BI reporting Experience in a scripting language such as R and/or Python, C/ C++. Solid grasp of Data Warehousing / Business Intelligence concepts. Should have experience in understanding of business users expectations. Key Qualification: Experience:3-7 years Education: Graduate in engineering What´s in it for you? Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless. What happens once you apply? To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do. We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, Indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.  
ERICSSON
Jun 16, 2021
Full Time
As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in? Come, and be where it begins. Our Exciting Opportunity We are looking for experienced tester who can contribute in functional testing for OSS products. Your role will include Test Planning, Test Design, Test Execution, Defect Management and Test Closure. We truly believe in happiness; we enjoy and feel passionate about what we do and value each other’s technical competence deeply! You will Designs and Executes effective tests based on expected behaviour. Highly skilled in analysis of solution requirements and design as well as the proper methods for exploring solution behaviour and documenting execution results / bugs as observed Responsible for the identification and description of fault behaviour as bugs Peer-reviews other Testers work to provide mentorship and defect avoidance Collects and communicates data requirements based on known test scope Identifies quality risks or scope gaps, and communicates these upwardly To be successful in the role you must have Experience – 3-8 years in testing Hands on test experience of EDA, Activation, Provisioning, inventory Hands-on exp Linux, SOAP, API testing, log analysis and triaging Hands-on exp in test process methodology – test design, execution, reporting Good to have working experience and basic to medium knowledge in Python, Selenium Scripting Good communication and interpersonal skills and ability to learn new products! Education Qualification – B.E/ B.Tech/ MCA What we believe in Trust – we trust each other to do the right things. Therefore, we believe in taking decisions as close to the product and technical expertise as possible. Creativity – trying new things and learning from our mistakes. We believe in sharing our insights and helping one another to build an even better user plane. What´s in it for you? Here at Ericsson, our culture is built on over a century of fearless decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where compassion and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your chance to define an impact is endless. What happens once you apply? To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do. We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, Indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.
ERICSSON
Jun 16, 2021
Full Time
As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in? Come, and be where it begins.   Our Exciting Opportunity We are looking for experienced tester who can contribute in functional testing for BSS products. Your role will include Test Planning, Test Design, Test Execution, Defect Management and Test Closure. We truly believe in happiness, we enjoy and feel passionate about what we do and value each other’s technical competence deeply. You will Designs and Executes effective tests based on encouraged behaviour. Highly skilled in analysis of solution requirements and design as well as the accurate methods for exploring solution behaviour and documenting execution results / bugs as observed Responsible for the identification and description of fault behaviour as bugs Peer-reviews other testers work to provide mentorship and defect avoidance Collects and communicates data requirements based on known test scope Identifies quality risks or scope gaps, and communicates these upwardly To be successful in the role you must have Experience – 3-7 years in testing Hands on test experience of Billing, Charging, CBiO, Order Orchestration & Catalog Hands-on experience in Linux, SOAP, DB, API testing, log analysis and triaging Experienced in CRM / SAPCare, EPCOMON, Charging, Billing, Mediation, Unix, SQL, SOAP UI, Agile, JIRA, Postman, testing methodologies and processes. Shown technical expertise to handle big program level deliveries. Leading teams with varied strengths across different geographical locations Good communication and social skills and ability to learn new products! Education Qualification – B.E/ B.Tech/ MCA What we believe in Trust – we trust each other to do the right things. Therefore, we believe in taking decisions as close to the product and technical expertise as possible. Creativity– trying new things and learning from our mistakes. We believe in sharing our insights and helping one another to build an even better user plane. What´s in it for you? Here at Ericsson, our culture is built on over a century of fearless decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where appreciation and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your chance to define an impact is endless. What happens once you apply? To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do. We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, Indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.
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