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ERICSSON
Oct 25, 2020
Full Time
Our Exciting Opportunity: We are now looking for an Account Manager to secure short and long-term profitable business for Ericsson through proactive business development based on fundamental understanding of the customers’ business, operations and objectives. Actively manage and mobilize internal resources to deliver efficient and effective end to end solutions allowing flawless transition from sales to operations. Develop both internal and external relation/s in order to actively contribute to make customers and Ericsson successful. This job role could be focused on selling a specific part of the portfolio, a specific part of the customer’s business/technology area and/or geography. You Will: Your responsibility will be to maximize customer relationships and loyalty. You are expected to create sales opportunities that will generate profitability sales. The role also includes optimization of the account team’s performance and to enable seamless transition to operations. Education: Bachelor of Business Administration, Master of Science or similar Min 5 years of experience of relationship sales and 5 years from the ICT industry Prior experience in customer facing role from telecom industry Consultative selling skills and commercial understanding You will need to have customer and market insight as well as negotiation skills Leadership experience To be successful in the role you are: Exceptional communications skills Demonstrated experience managing a large customer Innovative and creative Social ability and interpersonal skills Intellectual ability and critical thinking Accountable and committed with a passion to win Perseverant and result oriented What happens next once you apply? Read about the next steps here . For your preparation and reference, here is our overall Brand video and some insights about our innovations in 5G Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact-based decisions are important, and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.   Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics. Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development. Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.   Primary country and city: Ghana (GH) || || Accra || SalesStratMkt&ComMgt Req ID: 368248
ERICSSON
Oct 25, 2020
Full Time
As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in? Come, and be where it begins. Our Exciting Opportunity : Problem Manager ensures identification of problems and performs Root Cause Analysis so that recurring incidents are minimized, and problems can be prevented. Problem Management comprises of activities required to diagnose the root cause of the incident and to resolve resolution to those problems. Data driven approach using the data analytical skills to identify the data points in the network for corrective action! We believe in trust – we trust each other to do the right things! We believe in taking decisions as close to the product and technical expertise as possible. We believe in creativity – trying new things and learning from our mistakes . We believe in sharing our insights and helping one another to build an even better user plane. We truly believe in happiness , we enjoy and feel passionate about what we do and value each other’s technical competence deeply. You will: Be responsible for Reactive Problem Management which is executed as part of service operation. Be responsible for Proactive Problem Management initiated in service operation but generally driven as part of Continual Service Improvement. Be responsible for owning the life-cycle of all Problems over all involved suppliers. Be responsible to supervise the progress of all Problem Records to ensure they are actively moving through the Problem Management Process. Be examining work queues for suppliers in jeopardy of missing service agreements. Consult for regular review of service level agreement (SLA) performance data. Execute collaboration between partners where appropriate. Facilitates communication with clients, team members, suppliers, etc. to ensure the actions and changes which may affect them are known. Documents commitments and action items. Doing Data analytical approach with good analytical and logical reasoning skills to gain information from the data source that can be derived to take corrective actions. To be successful in the role you must have: Must have end to end working experience as packet core solution architect. Must have experience in EPG/MME/SGSN/GGSN. We are looking for an experienced Packet Core Specialist who understand the Packet Core network and can help in building solution and support in troubleshooting of sophisticated network level problems. Provide input and suggestions to improving all operational aspects, related to the Packet Core Services and Network infrastructure which could add value into growing the quality of the Packet Core Services - end to end. Assess need for any system reconfigurations (minor or significant), make recommendations, and execute them as required. Assisting in correcting capacity and performance related issues for all Packet Core Traffic. Key Qualifications: Education : Graduation in Electronics & Communication or similar. Minimum years of relevant experience: 12-16 years. What´s in it for you? Here at Ericsson, our culture is built on over a century of daring decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless. What happens once you apply? To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do. We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.
ERICSSON
Oct 25, 2020
Full Time
As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in? Come, and be where it begins. Our Exciting Opportunity : Problem Manager ensures identification of problems and performs Root Cause Analysis so that recurring incidents are minimized, and problems can be prevented. Problem Management comprises of activities required to diagnose the root cause of the incident and to resolve resolution to those problems. Data driven approach using the data analytical skills to identify the data points in the network for corrective action! We believe in trust – we trust each other to do the right things. We believe in taking decisions as close to the product and technical expertise as possible. We believe in creativity – trying new things and learning from our mistakes . We believe in sharing our insights and helping one another to build an even better user plane. We truly believe in happiness , we enjoy and feel passionate about what we do and value each other’s technical competence deeply. You will: Be responsible for Reactive Problem Management which is executed as part of service operation. Be responsible for Proactive Problem Management initiated in service operation but generally driven as part of Continual Service Improvement. Be responsible for handling the life-cycle of all Problems over all involved suppliers. Be responsible to supervise the progress of all Problem Records to ensure they are actively moving through the Problem Management Process Be examining work queues for suppliers in jeopardy of missing service agreements. Consult for regular review of service level agreement (SLA) performance data. Execute collaboration between partners where appropriate. Facilitates communication with clients, team members, suppliers, etc. to ensure the actions and changes which may affect them are known. Documents commitments and action items. To be successful in the role you must have: Experience with IN Nodes like EMA, EMM, SDP, CCN, IVR, VS, AIR, CRS. Ability to conclude and validate RCA regarding various Network related incidents. Basic knowledge of Linux/Unix command, SQL and Shell Scripting. Good Understanding of Telecom Protocols and Fundamentals for various call flows. Good knowledge in Operation & maintenance of charging system. L1/L2 Good troubleshooting skills. Understand network and technology evolutions from IN perspective including converged networks. Key Qualifications: Education : Graduation in Electronics & Communication. Minimum years of relevant experience: 7-13 years What´s in it for you? Here at Ericsson, our culture is built on over a century of fearless decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless. What happens once you apply? To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do. We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, Indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.
ERICSSON
Oct 25, 2020
Full Time
At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to inspire change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world. Are you in? Our Exciting Opportunity We are incubating a digital product Scaling API for Ericsson Group, within Group IT. Starting September 2019, within a short time, this product has already established as a leading digital product, continuing growth at rapid pace and being able to receive executive sponsorship as digital bet for Ericsson globally. In Ericsson context, this digital product will spearhead easy, secure, digitized connection via API (Application Programming Interface) to enterprise core systems data to enable Ericsson digital ecosystem, in order to generate new business opportunities, improve customer, partner or employee efficiencies or experiences. For this growing area, we are looking for an API Technical Product Manager . In this role and in global capability, you will work with Group IT, Digital Transformation office and business partners. You will Steering IT Development / Delivery Execution as technical specialist within central API team (API Enablement Center) Ensure technical solution architecture of APIs, following Ericsson approved API Architecture Patterns (Reference Architecture) , IT Security guidelines and / or Industry leading practices Ensure on-time delivery, estimate, budget vs. actuals for IT projects in-scope Ericsson responsible for Technical solution of API deliveries and POCs from API Factory Execute upon technical proof-of-concepts , new solution design and futuristic tech discovery, as assigned time to time Engage with other Solution Architects, Product Owners in relation to API design and requirement detailing to solution definition and development ranging from Chatbot to low-code to app connect Drive Information Technology partner / supplier team(s) during IT project deliveries, who forms the core IT delivery team Collaborate with other IT groups, business partners, and IT partner/supplier teams for technical requirements, solution design, staffing needs, impediments, road blockers and approvals To be successful in the role you must have Education: Bachelor’s degree in Engineering / Technology or Masters 8+ years of overall work experience within IT application development / IT projects/ IT deliveries in relevant domain Several years of IT project delivery experience as Technical Lead or Architect or Technology Lead or Technical Project Manager 2+ years of hands-on experience in similar areas of API - API development, API Factory, API Architecture, API Solution Design Demonstrable experience of working with APIs with SAP ERP and SAP modules/applications as backend core systems in a large global enterprise Expertise on data exposure from SAP ERP, and relevant areas like NetWeaver Gateway, O-data services, CDS views etc. Experience with API architecture, patterns, technologies, IT / data security would be advantageous Hands on experience on both Waterfall and Agile Software development methodologies Understanding of enterprise business/ ERP flows (e.g. Sales, Supply chain, Finance, HR) and information objects Experience in leading nearshore/offshore/onsite delivery teams Who are we? | About SA Enterprise Systems We are Solution Area Enterprise Systems (SA ES) within Ericsson Group IT. Within SA ES, we run IT like a business which means focusing on the value we deliver, on top of costs we generate. We make the step from consuming technology to actively identify, analyze and deliver new technology – but only that which creates value for our customers. #LI-GSSC   Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics. Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development. Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.   Primary country and city: India (IN) || || Bangalore || IT Req ID: 442302
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